Every support ticket, SLA state and assigned agent.
| Ref | Category | Priority | Status | SLA | User | Agent | Age |
|---|---|---|---|---|---|---|---|
| #4821 | Escrow | High | Investigating | OK | Highland | N. Ade | 2h |
| #4820 | Data room | Medium | Open | OK | Meridian | H. Musa | 4h |
| #4819 | Verification | High | Awaiting | Breach | Baobab | K. Bello | 28h |
| #4818 | Deal room | Low | Resolved | OK | Cedar | T. Aroyewun | 1d |
| #4817 | Security | Critical | Investigating | OK | DFN | T. Aroyewun | 1h |