Seller Portal / Support

Support & Knowledge Centre

Access platform assistance, documentation, system status and support requests.

Open tickets
4
Critical
1
Avg response
46m
Resolved (30d)
18
Satisfaction
4.8/5
Platform
Operational
TicketSubjectCategoryPriorityStatusAgentCreatedUpdatedSLAActions
TKT-4021Data room upload failureData roomCriticalOpenJ. Osaro20 Aug10m ago3h
TKT-4019NDA template not loadingNDAsHighIn progressM. Bello19 Aug1h ago6h
TKT-4014Buyer access email not deliveredAccessMediumAwaiting replyK. Ahmed18 Aug4h ago24h
TKT-4010Adviser invite bouncedAdvisersLowResolvedP. Osei17 Aug1d agoMet
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